Refund and cancellation policy - CuriouScity - Best science center in Bangalore for kids

Overview of the Policy

Due to limited capacity and high demand at the Curiouscity Discovery Centre, we request that you cancel at least 48 hours before a scheduled visit.
This gives us the opportunity to offer your slot to other visitors. You may cancel by phone (contact no 83174-12923) or by emailing us at info@curiouscity.org.
If you do cancel your visit, we will not offer any refunds but will permit you to book a future slot on a date and time of your choice without making any further payment. You will not have to pay any additional charges for cancellation and rescheduling.

Refund and Cancellation Policy:

At Curiouscity Discovery Centre, we understand that plans can change. While we do not offer refunds, we strive to be flexible in helping families adjust their bookings when necessary.

Cancellation and Rescheduling Guidelines:

All cancellations must be made at least 48 hours before the scheduled visit.
No refunds will be issued for cancellations. However, we offer a one-time rescheduling of your visit to a new available slot at no additional cost.
Rescheduling is subject to availability and must be confirmed with our team via email or phone.

Key Notes:

Tickets are non-transferable and non-refundable.
If a visit is missed without prior notice, the ticket will be forfeited.
In rare cases of operational closure due to emergencies, we will provide rescheduling options at no extra charge.

How to Modify Your Booking:

To reschedule your visit:
Contact us at [insert contact info] with your original booking details.
Submit your request at least 48 hours before your visit.
Our team will confirm your new date based on availability.

Refund and Cancellation Policy
[Last updated on Nov 10th 2022]

Overview of the Policy